PATIENT RESPONSIBILITIES

We require ALL PATIENTS to first time REGISTER HERE.  Then complete our ON-LINE forms to request each RIDE. PLEASE give us at least 48 hours’ notice when requesting a ride. Requests made within 24 hours of pick up time are unlikely to be seen by our volunteers – so please plan ahead.

Our volunteer drivers gift their time and costs using their own vehicle to carry the Patient/family to treatment.  PLEASE do not tip our volunteers.  Donations are welcomed – use the button at the top of every web page.

Patients/caregivers need to have these details ready – to fill the on-line form. If using a mobile phone – try switching to horizontal.

1. Patient name and cell number
2. Day/date of your travel ?
3. Coming into the Texas Medical Center (inbound) or heading out (outbound)?
4. If a LOCAL ride – your home address and zip code
5. If an AIRPORT ride – which airport, Airline and Flight # ?
6. Number of Passengers ?
7. Medical Center location – your drop off or pick up location/address ? Add a note if you have an immediate appointment.
8. Name(s) of others travelers ?
9. Any special needs ?

All riders please view and understand the Liability Waiver form.  Acceptance of a no-cost ride from our volunteers includes acceptance of the Liability Waiver.   A link to the Waiver Form is on every on-line Mission request form, the “ride is listed ” email , and can be viewed and printed if you wish – see link below.

You can view the Waiver Form here.  There is no requirement to sign/return.

Each leg Inbound and Outbound from the Medical Center is a separate ride – we call them Missions.

Be reminded , the patient is required to complete a Request a Ride form – for both their INBOUND and OUTBOUND journey.

 

We take every precaution to protect the personal details of patient travelers and our volunteer drivers. Only key staff (system administrators and mission coordinators) can see personal information as needed to perform their functions.

We do not sell or give away any patient or volunteer information.

Please tell us about your Houston Ground Angels experience in a FACEBOOK post. We need photographs and comments that tell us how it worked for you. Go to https://www.facebook.com/houstongroundangels and create a post.